All Systems Operational

About This Site

Welcome to the cosmedcloud status page. Here you will find real-time information about the status of our platform.

For help please visit our help center @ http://kb.cosmedcloud.com

Clinic - Web App Operational
Clinic - iPad App Operational
Clinic - Website & Online Booking Embeds Operational
Patient - iPhone App Operational
Patient - Check In Operational
Patient - Hosted Store Operational
Clinic - API & Webhooks Operational
Clinic - Analytics Operational
Help Desk Tickets Operational
Help Center Knowledge Base Operational
Features Operational
Medicare Claiming Operational
Video Calling Operational
Payment Processing - Stripe Operational
Xero Sync Operational
Xero Sync - Time Entries/Payroll Operational
Payment Processing - Braintree Operational
Before & After Images Operational
Pathology Operational
Notifications & Marketing - eMail Sending Operational
Notifications & Marketing - SMS Receiving Operational
Notifications & Marketing - SMS Sending Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 18, 2020

No incidents reported today.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020
Resolved - This incident has been resolved.
Jan 15, 14:39 AEST
Identified - We have identified the issue and access is restoring now. Please try refreshing cosmedcloud on your desktop browser or close and re-open the mobile app.
Jan 15, 14:24 AEST
Update - We are continuing to investigate the issue and will post a update shortly
Jan 15, 14:20 AEST
Investigating - We are investigating issues accessing cosmedcloud
Jan 15, 14:15 AEST
Resolved - This incident has been resolved.
Jan 15, 08:59 AEST
Monitoring - The issue has been identified and a fix has been implemented. We will continue to monitor the situation.
Jan 15, 06:49 AEST
Investigating - We are currently investigating issues logging in and unlocking cosmedcloud
Jan 15, 06:38 AEST
Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.

Jan 6, 2020

No incidents reported.

Jan 5, 2020

No incidents reported.

Jan 4, 2020

No incidents reported.