cosmedcloud Status

All Systems Operational

About This Site

Welcome to the cosmedcloud status page. Here you will find real-time information about the status of our platform.

For help please visit our help center @ http://kb.cosmedcloud.com

Clinic - Web App Operational

Clinic - iPad App Operational

Clinic - Website & Online Booking Embeds Operational

Patient - iPhone App Operational

Patient - Check In Operational

Patient - Hosted Store Operational

Clinic - API & Webhooks Operational

Clinic - Analytics Operational

Help Desk Tickets Operational

Help Center Knowledge Base Operational

Features Operational

Medicare Claiming Operational

Video Calling Operational

Payment Processing - Stripe Operational

Xero Sync Operational

Xero Sync - Time Entries/Payroll Operational

Payment Processing - Braintree Operational

Before & After Images Operational

Pathology Operational

Notifications & Marketing - eMail Sending Operational

Notifications & Marketing - SMS Receiving Operational

Notifications & Marketing - SMS Sending Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 18, 2020

No incidents reported today.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

Issues accessing cosmedcloud

Resolved - This incident has been resolved.
Jan 15, 14:39 AEST

Identified - We have identified the issue and access is restoring now. Please try refreshing cosmedcloud on your desktop browser or close and re-open the mobile app.
Jan 15, 14:24 AEST

Update - We are continuing to investigate the issue and will post a update shortly
Jan 15, 14:20 AEST

Investigating - We are investigating issues accessing cosmedcloud
Jan 15, 14:15 AEST

Issues logging in and unlocking cosmedcloud

Resolved - This incident has been resolved.
Jan 15, 08:59 AEST

Monitoring - The issue has been identified and a fix has been implemented. We will continue to monitor the situation.
Jan 15, 06:49 AEST

Investigating - We are currently investigating issues logging in and unlocking cosmedcloud
Jan 15, 06:38 AEST

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.

Jan 6, 2020

No incidents reported.

Jan 5, 2020

No incidents reported.

Jan 4, 2020

No incidents reported.