All Systems Operational

About This Site

Welcome to the cosmedcloud status page. Here you will find real-time information about the status of our platform.

For help please visit our help center @ http://kb.cosmedcloud.com

Clinic - Web App Operational
Clinic - iPad & iPhone App Operational
Clinic - Website & Online Booking Embeds Operational
Patient - iPhone App Operational
Patient - Check In Operational
Patient - Hosted Store Operational
Clinic - API & Webhooks Operational
Clinic - Analytics Operational
Help Desk Tickets Operational
Help Center Knowledge Base Operational
Features Operational
Medicare Claiming Operational
Video Calling Operational
Payment Processing - Stripe Operational
Xero Sync Operational
Xero Sync - Time Entries/Payroll Operational
Payment Processing - Braintree Operational
Before & After Images Operational
Pathology Operational
Notifications & Marketing - eMail Sending Operational
Notifications & Marketing - SMS Receiving Operational
Notifications & Marketing - SMS Sending Operational
Point Of Presence ? Operational
Brisbane Point Of Presence Operational
Perth Point Of Presence Operational
Sydney Point Of Presence Operational
Melbourne Point Of Presence Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Web App Response Time
Fetching
Mobile App Response Time ?
Fetching
Past Incidents
Mar 21, 2019

No incidents reported today.

Mar 20, 2019
Completed - The scheduled maintenance has been completed.
Mar 20, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 22:00 AEST
Scheduled - We will be performing scheduled maintenance on the Analytics data warehouse. During this time analytics will be unavailable.
Mar 18, 10:59 AEST
Mar 19, 2019

No incidents reported.

Mar 18, 2019
Resolved - This incident has been resolved.
Mar 18, 11:06 AEST
Monitoring - The issue has been resolved and the Analytics feature is returning results. We will monitor the feature over the next hour.
Mar 18, 09:50 AEST
Investigating - We are currently investigating reports of issues time outs with Analytics
Mar 18, 09:32 AEST
Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019
Completed - The scheduled maintenance has been completed.
Mar 11, 01:06 AEST
Update - We will be undergoing scheduled maintenance during this time.
Mar 11, 00:38 AEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 11, 00:37 AEST
Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.

Mar 7, 2019

No incidents reported.