All Systems Operational

About This Site

Welcome to the cosmedcloud status page. Here you will find real-time information about the status of our platform.

For help please visit our help center @ http://kb.cosmedcloud.com

Clinic - Web App Operational
Clinic - iPad App Operational
Clinic - Website & Online Booking Embeds Operational
Patient - iPhone App Operational
Patient - Check In Operational
Patient - Hosted Store Operational
Clinic - API & Webhooks Operational
Clinic - Analytics Operational
Help Desk Tickets Operational
Help Center Knowledge Base Operational
Features Operational
Medicare Claiming Operational
Video Calling Operational
Payment Processing - Stripe Operational
Xero Sync Operational
Xero Sync - Time Entries/Payroll Operational
Payment Processing - Braintree Operational
Before & After Images Operational
Pathology Operational
Notifications & Marketing - eMail Sending Operational
Notifications & Marketing - SMS Receiving Operational
Notifications & Marketing - SMS Sending Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 17, 2020

No incidents reported today.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020
Resolved - This incident has been resolved
Feb 6, 09:26 AEST
Monitoring - We have identified the issue and mitigated the cause. Performance is normalising now. We will continue to monitor
Feb 6, 09:13 AEST
Investigating - We are currently investigating reports of intermittent access and slow performance
Feb 6, 09:03 AEST
Feb 5, 2020

No incidents reported.

Feb 4, 2020
Resolved - Overnight betwen 1.30AM AEST and 5.30AM AEST cosmedcloud web app was offline due to a server failure. Access was restored at 5.30AM AEST.
Feb 4, 09:04 AEST
Feb 3, 2020

No incidents reported.