All Systems Operational

About This Site

Welcome to the cosmedcloud status page. Here you will find real-time information about the status of our platform.

For help please visit our help center @ http://kb.cosmedcloud.com

v2 - Web Operational
v2 - Mobile Operational
Clinic - Web App Operational
Clinic - iPad App Operational
Clinic - Website & Online Booking Embeds Operational
Patient - Check In Operational
Clinic - GraphQL API Operational
Clinical - PowerBI Analytics Operational
Clinic - Reporting Query API Operational
Clinic - Analytics Operational
Features Operational
Medicare Claiming Operational
Video Calling Operational
Payment Processing - Stripe Operational
Xero Sync Operational
Xero Sync - Time Entries/Payroll Operational
Payment Processing - Braintree Operational
Before & After Images Operational
Pathology Operational
Notifications & Marketing - eMail Sending Operational
Notifications & Marketing - SMS Receiving Operational
Notifications & Marketing - SMS Sending Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 2, 2021

No incidents reported today.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021
Resolved - We have deployed a improvement that ensures pop up alerts work on the latest version of Google Chrome.

If you continue to experience issues please ensure you refresh the page.
Jul 26, 11:28 AEST
Investigating - Due to a recent Google Chrome update some features on desktops such as cancelling an appointment may not work.

We are currently investigating & developing a fix.

In the interim to mitigate the issue you can use Safari on Mac or Edge on Windows (https://www.microsoft.com/en-us/edge)
Jul 22, 12:40 AEST
Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.