Investigating - We are currently investigating reports of unbanked payments missing from the new banking screen preventing new banking from being created.
Oct 21, 13:37 AEST

About This Site

Welcome to the cosmedcloud status page. Here you will find real-time information about the status of our platform.

For help please visit our help center @ http://kb.cosmedcloud.com

Clinic - Web App Partial Outage
Clinic - iPad & iPhone App Operational
Clinic - Website & Online Booking Embeds Operational
Patient - iPhone App Operational
Patient - Check In Operational
Patient - Hosted Store Operational
Clinic - API & Webhooks Operational
Clinic - Analytics Operational
Help Desk Tickets Operational
Help Center Knowledge Base Operational
Features Operational
Medicare Claiming Operational
Video Calling Operational
Payment Processing - Stripe Operational
Xero Sync Operational
Xero Sync - Time Entries/Payroll Operational
Payment Processing - Braintree Operational
Before & After Images Operational
Pathology Operational
Notifications & Marketing - eMail Sending Operational
Notifications & Marketing - SMS Receiving Operational
Notifications & Marketing - SMS Sending Operational
Point Of Presence ? Operational
Brisbane Point Of Presence Operational
Perth Point Of Presence Operational
Sydney Point Of Presence Operational
Melbourne Point Of Presence Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2019
Completed - The scheduled maintenance has been completed.
Oct 20, 18:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 17:00 AEST
Scheduled - During this time we will be performing scheduled platform maintenance and the cosmedcloud platform may be unavailable for up to 30 minutes.
Oct 18, 11:21 AEST
Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019
Resolved - This incident has been resolved.
Oct 14, 07:07 AEST
Monitoring - Access issues have been resolved and cosmedcloud is available. We will continue to monitor.
Oct 12, 07:41 AEST
Investigating - We are currently investigating reports of not being able to access cosmedcloud
Oct 12, 07:30 AEST
Oct 13, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.