Performance Issues

Incident Report for cosmedcloud

Resolved

After monitoring performance levels are back to normal since 5:47 PM AEST
Posted Jun 13, 2019 - 19:36 AEST

Monitoring

Performance levels have returned to normal. The cosmedcloud will continue to monitor the performance.
Posted Jun 13, 2019 - 17:47 AEST

Update

We are continung to investigate the issue
Posted Jun 13, 2019 - 17:15 AEST

Investigating

We are investigating performance issues with the web and mobile app in production
Posted Jun 13, 2019 - 17:03 AEST
This incident affected: cosmedcloud Embeds, cosmedcloud Analytics, and cosmedcloud Customer API.