Payments missing in banking

Incident Report for cosmedcloud

Resolved

This incident has been resolved.

Posted Oct 21, 2019 - 16:43 AEST

Monitoring

Payments that are unbanked and created prior to Sunday should now appear in the unbanked payments screen.

If you continue to experience issues please contact support.

Posted Oct 21, 2019 - 14:03 AEST

Investigating

We are currently investigating reports of unbanked payments missing from the new banking screen preventing new banking from being created.

Posted Oct 21, 2019 - 13:37 AEST

This incident affected: Clinic - Web App.

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