Delays with analytics

Incident Report for cosmedcloud

Resolved

No longer experiencing delays in analytics results. API for analytics has returned to normal functionality.

Posted Jun 27, 2019 - 16:55 AEST

Update

Reporting is still currently delayed / may not be available. Our team is continuing to work on a resolution. An update will be posted at 11 AM AEST.

Posted Jun 27, 2019 - 09:47 AEST

Update

We are still observing delays with analytics and are working on the problem. An update will be posted at 2 pm

Posted Jun 26, 2019 - 13:07 AEST

Update

The clinic API for analytics is also offline while we address the reporting delays.

Posted Jun 26, 2019 - 10:46 AEST

Identified

We are currently experiencing delays with data becoming available in analytics.

Posted Jun 26, 2019 - 10:40 AEST

This incident affected: Clinic - API & Webhooks and Clinic - Analytics.