Intermittent access

Incident Report for cosmedcloud

Resolved

This incident has been resolved

Posted Feb 06, 2020 - 09:26 AEST

Monitoring

We have identified the issue and mitigated the cause. Performance is normalising now. We will continue to monitor

Posted Feb 06, 2020 - 09:13 AEST

Investigating

We are currently investigating reports of intermittent access and slow performance

Posted Feb 06, 2020 - 09:03 AEST

This incident affected: Clinic - Web App, Clinic - iPad App, Clinic - Website & Online Booking Embeds, Patient - Check In, and Clinic - Reporting Query API.

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