cosmedcloud access

Incident Report for cosmedcloud

Resolved

Stability issues had been resolved at 8:38 AEST. Continued monitoring has shown no issues.

Posted Jun 22, 2019 - 11:49 AEST

Monitoring

Stability and performance of the platform has returned to normal. cosmedcloud will continue to monitor.

Posted Jun 22, 2019 - 08:38 AEST

Identified

Access is restoring. Performance may be degraded whilst the platform stabilizes.

Posted Jun 22, 2019 - 08:28 AEST

Update

We are continuing to investigate and will post an update soon.

Posted Jun 22, 2019 - 08:15 AEST

Investigating

We are investigating reports of unreliable access to cosmedcloud and will post an update as we learn more.

Posted Jun 22, 2019 - 08:06 AEST

This incident affected: Clinic - Web App, Clinic - iPad App, Clinic - Website & Online Booking Embeds, Patient - iPhone App, Patient - Check In, Patient - Hosted Store, Clinic - API & Webhooks, and Clinic - Analytics.

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