Platform stability

Incident Report for cosmedcloud

Resolved

This incident has been resolved.

Posted Mar 18, 2020 - 11:18 AEST

Monitoring

Stability has been restored and we are monitoring the platform. If you continue to have issues please reach out to the helpdesk

Posted Mar 18, 2020 - 10:30 AEST

Identified

We are rolling out a fix at the moment. Will provide an update shortly

Posted Mar 18, 2020 - 10:09 AEST

Update

We are continuing to investigate the issue

Posted Mar 18, 2020 - 09:59 AEST

Investigating

We are currently investigating an issue with searching for products & treatments when creating an invoice

Posted Mar 18, 2020 - 09:47 AEST

This incident affected: Clinic - Web App and Clinic - iPad App.