Medicare Claiming unavailable

Incident Report for cosmedcloud

Resolved

Medicare Claiming is back online. Created bulk bill and private invoices during the outage period have been sent to Medicare

Posted Jul 13, 2021 - 14:08 AEST

Identified

Submitting claims to Medicare via cosmedcloud is currently unavailable. Bulk billed invoices and patient rebatable invoices will be queued to be sent to Medicare when the service is available.

We are currently working on a fix.

Posted Jul 12, 2021 - 15:19 AEST

This incident affected: cosmedcloud Web.