Error loading treatment notes

Incident Report for cosmedcloud

Resolved

The issue has been resolved

Posted Mar 22, 2021 - 11:03 AEST

Identified

We have identified the cause and working on deploying a fix shortly. The issue is only affecting clients with imported treatment notes which contain treatment maps.

Clients who do not have imported treatment notes are unaffected.

Posted Mar 22, 2021 - 10:07 AEST

Investigating

We are currently investigating reports of intermittent errors loading treatment notes

Posted Mar 22, 2021 - 09:36 AEST